At some point in their journey, every startup founder faces a crucial decision: to outsource or not to outsource. Today, I’ll help you navigate this decision, focusing on product design outsourcing and its impact on your business.
Key Benefits of Product Design Outsourcing for Startups
Many startups approach us to outsource their product design, but I’m not here to convince you that outsourcing is always the best option. While there are undeniable benefits, external design partners has its drawbacks as well. Let’s start with the positive aspects:
1. Access to a Global Talent Pool
By outsourcing product design, you can choose from design agencies and professionals worldwide. This global reach gives you the flexibility to find the best talent, regardless of geographical limitations.
2. Cost and Time Efficiency
Outsourcing isn’t always cheap, but it can save you significant time and resources. Hiring internally can be a long, expensive process, especially if you’re building an in-house design team from scratch. Product design outsourcing helps you bypass the lengthy hiring process and focus on your core business.
3. Flexibility
Hiring full-time designers is a long-term commitment. If your product is still evolving or you’re not ready to commit, outsourcing offers flexibility. You can bring in external designers on a project basis, scaling your design efforts according to your current needs.
Challenges to Consider in Outsourcing Your Product Design
While the benefits of external design partners are compelling, there are some challenges to consider:
1. Security Risks
Outsourcing your product design requires sharing sensitive information with external teams, which introduces security risks. Even with solid contracts and policies in place, you’re still trusting an outside party with your confidential data.
2. Lack of Customer Knowledge
Outsourced designers typically work on multiple projects across different industries. This can result in a shallow understanding of your product and your customers. Without that deep connection to your target audience, the design may lack the nuances needed to truly resonate with your users.
3. Communication Barriers
Communication can be more difficult with an outsourced team, particularly if they’re located in a different time zone or speak a different language. These barriers can lead to misunderstandings, delays, and challenges in keeping the design aligned with your vision.
When Product Design Outsourcing is a Good Idea?
Outsourcing your design work isn’t a one-size-fits-all solution. However, there are several scenarios where it can be highly beneficial:
1. When You’re Developing an MVP?
If you’re in the early stages of building your Minimum Viable Product (MVP), outsourcing your product design can be an excellent way to get your design done quickly and professionally. This allows you to secure funding and grow your business, with the option to bring on an in-house designer later.
2. When You Need a Redesign?
An external perspective can be invaluable during a redesign. Outsourced designers can take a fresh look at your product and identify opportunities for improvement that you might have missed. A fresh pair of eyes can often uncover insights that significantly enhance your product.
3. Short-Term Projects
If you have short-term projects such as feature updates, tests, or experiments, product design outsourcing can help you scale quickly without overloading your in-house team. This allows your internal resources to stay focused on the core aspects of your business while outsourced designers handle the temporary workload
When Product Design Outsourcing is Not the Best Choice?
There are also situations where external design partners might not be the best option for your business:
1. When You Don’t Have Clear Objectives?
Outsourcing requires clear goals and objectives. Even if you’ve found a highly-rated agency, outsourcing your design work without a solid strategy in place can result in a mismatched vision. Always ensure that you have well-defined business and design goals before reaching out to an outsourcing partner.
2. Long-Term Projects Requiring Consistency
Outsourcing different aspects of your product design to various teams over time can lead to inconsistency. Designers may have different styles, structures, and logic, resulting in a disjointed product that feels inconsistent. This is especially problematic for long-term projects where brand and design consistency are critical.
An Alternative: Team Extension
If you’re hesitant about fully outsourcing your product design, consider an alternative approach: team extension. This involves having one or more designers from an external agency join your internal team temporarily. These designers communicate directly with your product owners and work exclusively on your project, ensuring deep engagement without the challenges of full outsourcing.
At Uway Technology, we offer team extension services where our designers integrate into your team, focusing solely on your project. They work closely with your product owners and dive deep into the project, delivering high-quality results faster than traditional outsourcing agencies.